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Terms and Conditions
Please read the following terms and conditions carefully.
Ordering from this website indicates that you are in agreement them.

You can order items displayed on this website by
(a) Posting the order to the address shown on the Contact page.
(b) By using the on-line shopping facility.

Once an order is placed using the on-line shopping facility you will receive an e-mail confirmation automatically. The fact that you have received an e-mail notification does not mean that we will be able to fulfill your order. If for any reason we are not able to fulfill your order we will contact you at the earliest possible opportunity to advise you of this. At this point you have the right to change or cancel your order.

Prices.
Our current prices are as displayed on the website and are quoted in UK Pounds.
UK delivery charges (First Class Post) are included in the total amount payable.

Payments.
You can pay for your goods by Paypal, Visa, MasterCard.
All Credit/Debit card transactions conducted over the internet are encrypted to minimise the risk of third party attack.

Delivery.
We will endeavor to deliver your order within 2/3 working days. Please allow 7 days from the date of order for your delivery. We will make every effort to deliver your order within the time stated but we will not be liable for any loss caused to you by late delivery.
If you do not receive your order within 7 days please contact us by telephone or e-mail.

Return of Goods.
Owing to the nature of the service offered by this web site, we cannot accept returns for credit.

Complaints.
Please contact us by email, stating clearly the nature of your complaint. We will acknowledge receipt of your complaint within two working days. We would hope to resolve your complaint within five working days. If we find that you have a valid complaint we will endeavor to reach an amicable settlement. If we find that your complaint is not valid you will be contacted stating the reasons for our findings. If you are still unhappy with the outcome at this stage you have the right to take your case to a suitable arbitration service.

General.
These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales. We do not intend them to reduce any consumer rights, you may have under UK law.

© 2005